The Teachers Crate

FAQ

Frequently Asked Questions

How can I contact The Teacher's Crate?

Making a Purchase

What credit cards do you accept?

How do I know that my order went through?

I placed an order online, but I want to cancel it. How can I do that?

Can I pay by check or money order?

Can I pay with a school purchase order?

Does TTC accept international or military orders?

What is the sales tax?

Can I place a tax-exempt order on your website?

Do you sell gift certificates?

Shipping and Receiving Your Order

What are my shipping charges?

Does TTC offer express delivery?

When should I expect to receive my order?

An item I ordered is on back order. When will I receive it?

Returns and Exchanges

What is your Return Policy?

How do I return merchandise?

What if I receive a damaged package or defective/missing items?

TTC Products and Info

Do TTC products comply with the Consumer Products Safety Improvement Act of 2008 (CPSIA 2008)?