You can reach us by live chat, phone, fax, e-mail, or U.S. mail.Contact Us!
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The Teacher's Crate accepts VISA, MasterCard, Discover, and American Express.
Please Note: Credit cards will be charged in full when the order is placed. This includes any backordered items. If you have any questions, please contact Customer Service.
Your order will be listed in the orders area of My Account upon checkout. You will also receive an email confirmation from TTC to the email address that is tied to your online account.
Once an order has been placed, it cannot be canceled. Contact us if you have any further questions.
Yes, if you are placing an order from the U.S. or Canada, we accept checks and money orders (in U.S. Dollars). International orders must be paid with a credit card. Please provide the following information with your payment:
Mail your order and payment to:
Yes! We would love to take your POs. Simply create a cart online and select Pay With PO at checkout. Then email, mail or Fax your order along with your Purchase Order and we'll ship this out on a net 30.
Shipping Charges for P.O. Orders*
International Shipping: Will be billed for actual shipping cost. APO/FPO can only be shipped Parcel Post.
If you would like to pay for your purchase using a school purchase order, fax, email or mail it to TTC along with your order.
Phone numbers: 2048053629
Mailing address:The Teacher's Crate191 N Cavalier St.Pembina, ND 58271
Please email it to Customer Service: email@example.com*Please include the P.O. Number in the subject line of the email.
The Teacher's Crate accepts online orders from more than 100 countries! All international orders must be pre-paid online.
Please note: International orders must be paid for via credit card. TTC accepts VISA, MasterCard, Discover, and American Express. We do not accept international currency or U.S. funds from international banks.
Military Orders sent to APO or FPO addresses will be sent Parcel Post.
We collect sales tax* based upon the “ship to” address. If you are shipping to one of the following states, sales tax will be added to your order (excluding shipping charges, where applicable):
If you are from one of the states listed above and are eligible for sales tax exemption, please fax or mail your Sales Tax Exemption Certificate with Tax ID number in with your order to TTC.
* Please note: Sales tax is subject to change.
Tax-exempt orders cannot be placed online. Additionally, we cannot credit taxes from online orders. Please fax or mail your Sales Tax Exemption Certificate with Tax ID number in with your order to TTC.
The Teacher's Crate currently does not offer gift certificates.
TTCs domestic and international shipping and handling rates are based on the total weight of the shipment (including packaging materials). You will see your order's shipping total before submitting the order for processing.
Please Note: Shipping rates are subject to change at any time. If your order is returned to TTC due to a school or building closure, you may be assessed additional shipping charges.
Customs Policy: Your country's Customs Department may apply additional customs charges, duties, and other fees for importation into your country. These charges are not created by or paid to The Teacher's Crate Inc. and are the sole responsibility of the customer. No refunds will be issued for customers refusing delivery on orders due to customs charges. If you do not want to be responsible for these charges.
Please contact us immediately if you need an express order delivered.
Typical Delivery Times:
Domestic Orders: Allow 7 – 14 business days for standard delivery. International Orders: Allow 14 – 28 business days for delivery.
Once your order is shipped from our warehouse, you will receive a tracking number in an email. This tracking number will also be available in My Account
Your backorder(s) will ship as soon as we have the product in stock, please contact us if you have any inquiries on your back order.
Please Note: On international orders, back ordered items may be canceled. You will only be charged for the items shipped.
Your satisfaction is important to us. If for any reason you are not fully pleased with any product you purchased from The Teacher's Crate, please notify us within 30 days, and we will replace your merchandise or refund your money, less shipping and handling.
Please note: Customer is responsible for return shipping charges.
Call Customer Service at 2048053629 Mon - Fri, 8:30PM - 5:30AM PKT. Please have your packing slip available.
Tip: If possible, sign for the package as “damaged upon receipt” from the courier.
Please submit all collaboration or product ideas to firstname.lastname@example.org
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The Teacher's Crate is proud to be in compliance with the Consumer Products Safety Improvement Act of 2008 (CPSIA 2008).
LEGAL REFERENCES SUPPORTING OUR POSITION WITH REGARD TO CPSIA, CPSA, AND CSPC
Feb. 10, 2010 Reference CPSC 16 CFR Part 1500
View all CPSIA requirements by product group
For additional information about the Consumer Products Safety Improvement Act of 2008 (CPSIA 2008),please visit the U.S. Consumer Product Safety Commission's website.
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